How do I connect to the VPN on a Windows PC?

We recommend using the VPN client as many browsers (such as Chrome, and soon FireFox) are no longer allowing programs like the VPN or Adobe PDF to run within the browser itself. Installation of the new VPN client will remove the old client if you had it installed. 

Installation Instructions

  1. Login to with your ISO credentials using any web browser.
  2. Click Standalone VPN Client.
  3. Run the installer from the downloaded location.
  4. Click Install to begin the installation.
  5. The installer will run.
  6. Click Finish.
  7. Installation is complete and the BIG-IP EDGE Client will now appear in Start Menu > All Programs.


Usage Instructions

  1. Select Start Menu > All Programs > BIG-IP Edge Client.
  2. Log in using your ISO credentials.
  3. Once connected the Main Console will minimize to your System Tray. You are now connected to the VPN  and have access to all the associated services.
  4. To restore the console select the red F5 icon in your System Tray and choose Main Console.
  5. Chose Disconnect if you'd like to close the VPN connection.


For instructions on how to connect to the VPN using Linux, please visit:
For instructions on how to connect to the VPN using a Mac, please visit: