How do I connect to the VPN on a Mac?

We recommend using the VPN client as many browsers (such as Chrome, and soon FireFox) are no longer allowing programs like the VPN or Adobe PDF to run within the browser itself. Installation of the new VPN client will remove the old client if you had it installed. 

Installation Instructions

  1. Login to with your ISO credentials using any web browser.
  2. Click Standalone VPN Client.
  3. Run the installer from the downloaded location.
  4. Click Continue.
  5. Select your disk destination and click Continue.
  6. Click Install.
  7. Enter your Username & Password and click Install Software.
  8. Use your administrator account if your logged in account does not have admin privileges.
  9. Click Close.
  10. Installation is complete and the BIG-IP EDGE Client will now appear in Applications.


Usage Instructions

  1. Open Applications > BIG-IP Edge Client.
  2. Select Add New Server, enter then click Verify.
  3. Click Add and Connect.
  4. Logon using your ISO credentials.
  5. Once connected the Main Window will minimize to your Menu Bar.


You are now connected to the VPN  and have access to all the associated services.

To restore the console select the red F5 icon in your Menu Bar and choose Main Window.

Chose Disconnect if you'd like to close the VPN connection.


NOTE:  A few users previously had links shown to manage copiers, report servers, etc. These links are no longer on the VPN console itself, rather we will need to provide you links to save as bookmarks. If you are in need of these links, please contact IT Help and we will assist with setting up bookmarks.

For instructions on how to connect to the VPN in Linux, please visit:
For instructions on how to connect to the VPN on a Windows PC, please visit:



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