How do I check voicemail on a multiple voice mailbox system?

Accessing voice mail from your Mitel telephone

a.        Dial *74

OR

If you have a Mitel IP phone and your message waiting lamp is flashing, simply press the message button. 

§  Once you have gained access to the voice mail system, you will hear the following recording:

"<your departmental message> " 

"To retreive messages for mailbox 11_ _ _ _, press 1. To retreive messages for mailbox 12_ _ _ _, press 2, etc." 

b.       Press your personal voice mailbox designation number:

§  Once you have gained access to the voice mail system, you will hear the following recording:

"Hello, mailbox 1 _ _ _ _ _, please enter your pass code." 

Note: if you have requested voice mail, and have not already set up a personalized voice mail pass code, the default password is blank and it will prompt you to set your pass code the first time you try to access your mailbox.
 
If your account has not been activated, you will need to complete the user tutorial. Please see Getting Started with Michigan Tech voice mail for instructions on activating your account. 

c.        Enter your pass code

d.       Follow the voice mail instructions to play your messages and/or access the user tutorial.

 

Accessing your voice mail from an analog telephone

a.        Dial the voice mail system access code *74

§  Once you have gained access to the voice mail system, you will hear the following recording:

"<your departmental message> " 

"To retreive messages for mailbox 11_ _ _ _, press 1. To retreive messages for mailbox 12_ _ _ _, press 2, etc." 

b.       Press your personal voice mailbox designation number:

§  Once you have gained access to the voice mail system, you will hear the following recording:

"Hello, mailbox 1 _ _ _ _ _, please enter your pass code." 

Note: if you have requested voice mail, and have not already set up a personalized voice mail pass code, the default password is blank and it will prompt you to set your pass code the first time you try to access your mailbox.
 
If your account has not been activated, you will need to complete the user tutorial. Please see Getting Started with Michigan Tech voice mail for instructions on activating your account.

c.        Enter your pass code.

d.       Follow the voice mail instructions to play your messages and/or access the user tutorial.

 

Accessing your voice mail from another telephone on campus

a.        Dial *74 or dial 7 1 5 0 0

§  Note: Once you have gained access, you will hear the following recording: 

"Welcome to the message center, please enter a mailbox number or wait." 

b.       Dial your mailbox number

§  Note: Your personal voice mailbox number always begins with the number 1, which is followed by your personal designation number, and finally the last 4 digits of your departmental phone number. For example: if your departmental phone number is 487-4567 and your personal designation number is 2, then your voice mailbox number is 124567

§  Once you have dialed your mailbox number, you will hear the following recording, if your account has not yet been activated: 

"I'm sorry, but the person you called did not activate the voice messaging service. Please try again later."

Note: if you have requested voice mail, and have not already set up a personalized voice mail pass code, the default password is blank and it will prompt you to set your pass code the first time you try to access your mailbox. 

If your account has not been activated, you will need to complete the user tutorial. Please see Getting Started with Michigan Tech voice mail for instructions on activating your account.

§  If your account has already been activated, and you have already completed the tutorial, you will hear the greeting that you previously recorded. 

c.        Enter * as soon as you hear one of the above-mentioned recordings.

§  Note: Once you have entered the asterisk *, you will hear the following recording: 

"Hello, mailbox _ _ _ _ _, please enter your pass code." 

d.       Enter your pass code.

e.        Follow the voice mail instructions to play your messages and/or access the user tutorial.

 

Accessing your voice mail from an off-campus telephone

a.        Dial 4 8 7 1 5 0 0 

§  Note: Once you have gained access, you will hear the following recording: 

"Welcome to the message center, please enter a mailbox number or wait." 

b.       Dial your mailbox number

§  Note: Your personal voice mailbox number always begins with the number 1, which is followed by your personal designation number, and finally the last 4 digits of your departmental phone number. For example: if your departmental phone number is 487-4567 and your personal designation number is 2, then your voice mailbox number is 124567

§  Once you have dialed your mailbox number, you will hear the following recording, if your account has not yet been activated: 

"I'm sorry, but the person you called did not activate the voice messaging service. Please try again later."

If your account has not been activated, you will need to complete the user tutorial. Please see Getting Started with Michigan Tech voice mail for instructions on activating your account.
 
§  If your account has already been activated, and you have already completed the tutorial, you will hear the greeting that you previously recorded. 

c.        Enter * as soon as you hear one of the above-mentioned recordings. 

§  Note: Once you have entered the asterisk *, you will hear the following recording: 

"Hello, mailbox _ _ _ _ _, please enter your pass code." 

d.       Enter your pass code.

e.       Follow the voice mail instructions to play your messages and/or access the user tutorial.

 

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