Phones

How do I add my email to my phone or tablet?

To add your @mtu email address to your phone/tablet please follow these steps:   iPhone and iPad:   On your device open up Settings. Touch Mail, Read more...

How do I start a conference call?

The campus telephone system for staff and faculty includes a conference calling feature that lets you talk to multiple parties at the same time. With this Read more...

What are the phone, cable TV, and internet rates for students?

Michigan Tech Lease and Service Rates for Students Data Services Resnet Resnet service is provided for all residents in the Michigan Tech Apartments and Read more...

How do I check voicemail on a multiple voice mailbox system?

Accessing voice mail from your Mitel telephone a.        Dial *74 OR If you have a Mitel IP phone and your message Read more...

How do I program a Mitel 5340/5330 IP phone?

Please see the following Mitel 5340/5330 User Guide attached to this article. Documentation on the following can be found on pages: GuidePage Programming Read more...

How do I connect to my office PC on an iPhone using a VPN connection?

Direct Link to Article: Download F5 Big-IP Edge Client from the Apple App Store. Click the Configuration arrow and select Add Configuration. Enter the Read more...

What is Voicemail to Email Service?

About the Voicemail to Email Service Michigan Tech's Voicemail to Email service is an optional voicemail feature provided through the University's Read more...

How do I check voicemail on my office phone from home or off-campus?

Accessing your voice mail from an off-campus telephone a.        Dial your full campus phone number (i.e. 906-487-1111) Read more...

How do I setup voicemail on my office phone?

Setting up your Michigan Tech Voice Mailbox When you access your voice mailbox for the first time, a user tutorial is automatically activated and the Read more...

How do I change my iCloud password?

Please refer to Apple's instructions: iCloud: Change your iCloud password. Direct link to article Read more...

How do I set up Google Voice?

Direct Link to Article:Setting Up Google Voice Go to: voice.google.com.Accept Google Voice Terms    Pick a new number.  Add a forwarding Read more...

How do I schedule a conference call?

Michigan Tech IT Telecommunications offers several audio conferencing solutions. Campus Phone System Conference Calling FeatureThe campus telephone system Read more...

How do I transfer content from an iPhone, iPad, or iPod touch to a new device?

Direct Link to Article:  For information regarding how to transfer content from an iPhone, iPad, or iPod touch to a new device, please click here for Read more...

How do I remove a Wi-Fi network on an iPhone or iPad?

From the home screen, tap Settings.Tap Wi-Fi. Tap the wireless network you want to forget.Tap Forget this Network. Tap Forget Direct link to article Read more...

What is the Michigan Tech mobile App?

Direct Link to Article Have you used the Michigan Tech Mobile App? If not, install it on your phone/tablet, and give it a try. Features for Students Read more...

How do I forget a wifi network on an Android device?

Navigate to your Android Settings.Tap on the Wi-Fi icon.Tap the name of the Wi-Fi network that you want to forget.Tap Forget. You have now removed that Read more...

How do I request to have a office phone removed?

If you have a phone you wish to remove from an individual, Michigan Tech IT recommends that departments reassign the service to the department instead of Read more...

How do I pay my phone or cable TV bill?

Telcom Online Bill Pay PortalIf you have subscribed to one or more of our Telecommunications fee-based services, you will receive a bill each month from Read more...

What are the rules for Meet Me Telephone Conferencing?

Meet-Me Telephone Conferencing RulesRules:Two participants must be connected to the conference bridge in order for the conference to be activated. If only Read more...

What is Meet Me Telephone Conferencing?

Audio conferences with many people from all overMichigan Tech has a contract with the AT&T Conference Bridge Service to provide audio conferencing Read more...

How do I move a University desk phone?

If you need to move a phone, please send an email to it-help@mtu.edu detailing: The phone number to be movedThe building and room where you'd like the Read more...

What is Michigan Tech's phone and cable TV billing policy?

Direct Link to Article Michigan Tech Telecommunications Billing Policy and Procedures BillingBills for telecommunications services are generated monthly. Read more...

How do I submit a department telephone installation or service request?

You can submit a request for telephones and/or specific voice services by sending an email request to it-help@mtu.edu. Be sure to use " Read more...

How do I set up Find My iPhone, iPad, and Mac?

Direct Link to Article For information on how to set up Find My iPhone, iPad and Mac, please click here. Read more...

How do I restore my Apple device from an iCloud or iTunes backup?

Direct Link to Article For information on how to restore your device from an iCloud account or using iTunes, please click here. Read more...

How do I back up a device using iCloud or iTunes?

For information on how to back up your device using iCloud or iTunes, please visit this Apple Support article. Direct link to article Read more...