How do I restore an accidentally deleted email?

You can manually restore accidentally deleted emails. Note: this will only restore deleted emails received in the past 30 days.

  1. Navigate to
  2. Click on "Restore Accidentally Deleted Email."
  3. You will be re-routed to the ISO login page, sign in with your ISO username and password.
  4. Click the blue link that says "All mail received in the last 30 days."  (Note: There is, most likely, a lot of mail in this folder so it will take a long time to load the next page.)
  5. Once the page loads, you can go and select the emails you want to restore by checking the box on the left side.
  6. To restore the emails, scroll to the bottom and click "Send Selected Messages."  The selected messages will be resent and should end up in your inbox (assuming no filters are set up).

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